Contrary to popular belief, you don’t need to break the bank on great systems for your small business to get started.
You simply need to find relevant technology to creatively and efficiently help you get your hustle on! Don’t get me wrong, I’m not saying it’s that easy for a startup or small/medium business to thrive in Africa. I’ll do my best to keep this short and informative.

I will share 2 lists: the 10 tools and another list from SARS (just as a reminder)…

So, here we go:

1. Have Online Presence (Website)

If you don’t have a website, your chance of ending up in customer online searches is significantly reduced. Most of us Google a company when we’re preparing for an interview or looking for products to buy or even checking if a company is ‘legitimate’. Today, there are more reasons for you to invest in online presence than ever before. A website is a TOOL  you can use to market and promote your business, products, yourself, and even use to trade. Here are some facts:

  • A website increases your credibility & it’s your online “first impression”
  • 46% of the world’s population (3,42 bn) has internet access
  • Your competitors probably already have a website
  • Your website will promote you 24 hours 7 days a week

Learn how your website is found on Google and how you can get an amazing website, packed with features, from as little as R1500 a year

2. Tawk.To

tawk.to is jam packed with all the features you need to provide winning customer support – it is lightning fast, reliable and scalable.

If you already use live chat on your site, there really is no reason to keep paying per agent! This sweet tool allows you to message your customers in Real Time.

Tawk to is a free messaging app that lets you monitor and chat with visitors on your website, mobile app or from a free customizable page. We use it on a daily basis.

 

3. eCommerce Plugin (Use your website to sell your products)

If you’re a small business owner looking for an e-commerce solution, look no further than WooCommerce by WooThemes, one of the most versatile WordPress plugins, and one of the most popular.  Since its launch in 2011, more than 1.6 million businesses in the U.S., the UK, Europe, Australia, New Zealand, China and India have downloaded Woocommerce, a testament to the many Woocommerce benefits for small business.  From its user-friendly experience to its flexibility and customisation options, Woocommerce continues to be the smart choice for smart designers—and smart businesses. Understand WooCoomerce in 2,5 minutes (Check the Video)

 

Some of the benefits include:

  • Well, for one, it’s free & easy to use
  • It Includes an Intuitive, Built-in Analytics System
  • It Offers A lot of Flexibility
  • Integrating with Multiple Payment Gateways

Which brings me to the next point

4. Accepting Online Payments (Payment Gateways)

A payment gateway is a merchant service provided by an e-commerce application service provider that authorizes credit card or direct payments processing for e-businesses, online retailers, bricks and clicks, or traditional brick and mortar.

A payment gateway facilitates the transfer of information between a payment portal (such as a website, mobile phone) and the Front End Processor or acquiring bank

Choosing your payment gateway is an important part of the process of setting up your ecommerce store. As the payment gateways have different pricing models, it is important to pick one that suits your business, and provides the features and security that will ensure that users can easily and securely transact with your store.

We have successfully intergrate multiple gateways onto our own and clients’ websites, these include:

 

5. Messaging for Teams (Slack)

 

Since the advent of the World Wide Web, the opportunity for collaboration has been one of its most touted features. Enter Slack! The innovative “team communication” solution offers groundbreaking functionality that is just too useful to pass up.

So, if you’re asking yourself, “What is Slack and how do I use it for my team?” 

As a simple instant messaging system, Slack has all the collaboration features you need in place. It’s when you throw in integration that things really get exciting. It’s the foundation for teamwork.

  • It simplifies communication
  • It helps everyone find the answers they need
  • It streamlines your workflows

 


Alright, the end… But one last thing….

Remember that there are basics that you also need to take care of. For example SARS put this on their website

  • Register with CIPC
  • Register for Income Tax
  • Register and do eFiling
  • Do your income tax as an individual
  • Do your payroll taxes as a business
  • Do Record Keeping
  • Categorise your business
  • Managing your Tax Compliance Status with SARS
  • Be a Representative for your tax matters
  • Do Turn-over Tax & Do Value-added Tax (VAT)
  • Check if your Tax Practitioner is registered and more.

 

We’ll add part 2 next week